Privacy Policy

1. Introduction

Truebord ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI fine-tuning and model customization services. By engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, phone number, and job title when you contact us or request our services.
• Business Information: Industry, use case descriptions, and project requirements shared during consultations.
• Technical Data: Information about the AI models, datasets, and systems we work with on your behalf, strictly as necessary to deliver our services.
• Usage Data: How you interact with our website, including pages visited and time spent on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI fine-tuning services
• Respond to your inquiries and fulfill your requests
• Communicate with you about projects, updates, and relevant offerings
• Ensure the security and integrity of our services
• Comply with legal obligations and enforce our agreements

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data transfer protocols, and access controls. All client data and model training processes are handled with strict confidentiality. We maintain comprehensive security practices aligned with enterprise-grade requirements.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon project completion, client data and training materials are securely deleted or returned as per contractual agreements.

6. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in delivering our services under strict confidentiality agreements
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability where applicable

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@truebord.ai